Experience matters. In a changing market, knowledge and adaptability make all the difference," says Jeff Schneller, COO at Corby Mortgage.

Since we last checked in with Jeff in December 2023, he has been busy proving that experience is the key to navigating an evolving mortgage industry. When interest rates nearly doubled, the market required agility and insight—both of which Jeff delivers daily for his clients and REALTORⓇ partners. 

"With rates shifting from 3 percent to 7 percent, the mortgage landscape has become more complex," Jeff explains. “That’s where experience becomes invaluable with helping clients and agents navigate challenges and seize opportunities."

Despite the industry turbulence, Jeff has remained a trusted partner to real estate agents and homebuyers alike. His focus on maintaining strong relationships has ensured ongoing success for Corby Mortgage and its clients—and now, with historically low inventory levels, every deal is crucial. 

"I tell agents all the time: missing just one or two deals can significantly impact their business,” he says. “That’s why I make sure I’m available and ready to help them succeed."

At the heart of Corby Mortgage’s success is its dedicated team. With decades of combined experience, they provide exceptional service to clients. Because of their expertise—as affirmed by their elite partner status with Rocket Mortgage—and agility, the team can offer more flexible solutions than a typical banking partner.

"We’ve built a team that understands the nuances of this business," Jeff says. "Susan Castronovo, our credit-trained underwriter, has over twenty years of experience handling complex loans; Claudia Rodriguez has been with Corby Mortgage for over two decades; and Ryan Sweeney has been with us for twenty-three years. That kind of stability is rare."

Jeff attributes the level of professional and personal investment the team members make in each other to their long tenures. The Corby culture has always emphasized collaboration and cross-training so that every team member is familiar with every detail of the mortgage process.

“By fostering an environment where our team members know that they are partners rather than just support staff (we’re moving away from the ‘80/20 rule’ because we want everyone to thrive), we enable our team members to grow and feel invested in our collective success,” says Jeff. “This approach ensures seamless communication and superior client service.”

This depth of experience allows Jeff and his team to deliver tailored solutions. Their regular strategy meetings ensure they stay ahead of industry changes, giving their clients an edge in an ever-evolving market. 

"Every Monday, we review our pipeline, and every Thursday, we analyze industry trends and challenges. This isn’t just about closing loans; it’s about setting up our clients and agents for long-term success," he explains.

Corby Mortgage achieved a significant milestone in the past year when they added industry veteran Scott Ginsburg to the team. After running his own company for twenty-five years, Ginsburg sought a team that shared his commitment to client service. 

"Scott had options," Jeff says. "He could have joined any company, but he chose us. That speaks volumes about our team’s reputation and the trust we’ve built."

Ginsburg’s decision to merge with Corby Mortgage reinforces the company’s standing as a leader in the industry. 

"Scott knew we’d treat his clients with the same level of care he always had," says Jeff. "Bringing him on board was a tremendous honor, and his experience adds even more depth to our team."

While Jeff is deeply committed to his work, his family remains his top priority. He and his wife, Molly, cherish their time with their two sons, Jack (12) and Marty (10). 

"Watching my sons grow is the greatest joy of my life," he says. "They’re both passionate about playing sports, and right now, it’s all baseball and football. Whether they go pro or not, I just want them to work hard and chase their dreams."

Whenever they can, the Schneller family escapes to their cottage in Pine Lake, Indiana. 

"It’s our sanctuary," Jeff says. "Grilling, swimming, skiing . . . slowing down and making memories. We share the cottage with my brother and sister-in-law, and with nine nieces and nephews, it’s never quiet, but that’s what makes it special."

Beyond his family, Schneller is committed to his professional community. He regularly supports local real estate agents through educational seminars and mentorship. 

"I love helping newer agents navigate the industry," he says. "If I can give them the tools to succeed, it strengthens the entire real estate community."

Jeff’s vision for the future is clear: to continue growing, evolving, and providing unmatched service, he will continue to embrace innovation and invest in his team. Those decisions have been paying dividends. So, despite industry challenges, Jeff remains optimistic.

"I’ve been in this business for twenty-five years," Jeff says. "If I can help the next generation succeed, that’s a win for everyone.” 

"Success isn’t just about closing deals,” he adds. “It’s about doing right by our clients and partners. That’s why we continue to grow. That’s why agents and clients trust us. It’s why experience matters."